During December, we have extended open purchase until January 10th.

We always respond to your emails within 24 hours. Please contact us at info@seveneast.se if you have any questions.

All goods remain our property until full payment has been made.

All attempts at fraud will be reported to the police and the purchase will be cancelled.

If you are under 18 years of age, you must have a guardian's permission to shop at www.seveneast.se

SEVEN/EAST reserves the right to make corrections, nor can we guarantee that the images accurately reflect the products.

The information we need when you shop with us stays with us. SEVEN/EAST is the data controller. We use your information only in our own operations. Read more about our privacy policy here .

PAYMENTS & DELIVERIES

SHIPPING

We offer free shipping on all orders over 199 SEK shipped with Postnord. Orders under 199 SEK will be charged 29 SEK in shipping with Postnord. If you want to ship with DHL to your nearest representative, a shipping cost of 39 SEK will be added.

We send all packages with DHL to the nearest service point or via postal mail directly to your mailbox. You simply make your choice at checkout.

If you want to return an item and you use our pre-printed return shipping label, a shipping fee of 39 SEK for Postnord and 69 SEK for DHL will be added.

NOT PICKED UP ITEM

If you regret a purchase, once you have ordered, you must pick up the package and send it back to us, otherwise it will be charged as an undelivered item and we will be forced to charge a fee of SEK 150 for return postage and handling.

OPEN BUY

You always have a 14-day return period from the date you receive the item when you shop with us.

TRANSPORT DAMAGE

All packages are insured when they are sent from us. If the package is damaged, you must report it immediately on site when you pick it up. If the contents are damaged, contact us immediately after you have opened it. When you return goods to us, you bear the transport risk, so we recommend that you send it as a package.

DELIVERY

We deliver within 1-5 working days, you are welcome to call or email us for possible express delivery.

The Swedish Consumer Purchase Act - This text is taken from www.konsumentverket.se

RIGHT OF WITHDRAWAL - 14 DAYS WITHIN SWEDEN

When you as a consumer shop in a store, you do not have a legal right to cancel your purchase. However, if you buy something by mail order, by telephone, online or through door-to-door sales, you have a 14-day right of cancellation within Sweden.

The Distance Contracts Act, which came into force in 2000, has strengthened consumer protection in so-called distance contracts and door-to-door sales contracts. The law includes requirements that traders must provide information about the consumer's right of withdrawal.

DISTANCE AGREEMENT

If you buy a product by mail order or by telephone or the Internet, you have a right of withdrawal under the Distance Contracts Act, which gives you the opportunity to cancel the purchase within 14 days. After you have returned the product, the trader must refund what you have paid as soon as possible and no later than within 30 days.

The withdrawal period begins on the day you receive the goods, and in the case of a service, on the day the agreement for the service was concluded.

However, the withdrawal period does not begin until you have received the information that the seller is legally required to provide you. Among other things, you have the right to receive information about your right of withdrawal.

You must pay the return shipping costs yourself when you return the goods. The trader must always pay the return shipping for so-called replacement goods.

If the trader does not collect the material or goods or fulfill their full payment obligation within three months from the date on which the withdrawal period begins to run, you may keep the goods or materials without paying anything.

DELIVERY OBLIGATION

The trader must deliver the goods or, if it is a service, complete the assignment within 30 days from the date you placed your order. However, it is possible to agree on another reasonable time limit for delivery.

If the trader does not deliver on time and this is not due to you, you have the right to cancel the contract. If the product you purchased is faulty or if the service was not performed professionally, you have the right to complain under the Consumer Sales Act or the Consumer Services Act.

If you cancel the contract, the trader is obliged to return what you have paid. This must be done as soon as possible, but no later than 30 days from the day the trader received your notice of cancellation.